I had a problem with my vehicle and was worried about the repair costs, but my account manager remembered I'd financed a Service Warranty and forwarded all the necessary documents for the claims process. I'm so glad I have an account manager who knows my loan inside and out.
I never really understood how interest and principal work, so my personal rep took the time to explain it all—and how I can use it to my advantage. I'm now saving on interest every month and am paying my loan off even faster. I've never had another company care this much about me.
After a few years of economic struggle, I had less-than-perfect credit. Even when things started looking better, I was still having a hard time getting an auto loan. But Avid saw me as a person and took the time to make a decision based on me, not just my credit.
I totaled my car and was completely lost in the insurance claims proceess. I had warranties to cancel, documents to obtain, and deadlines to meet. Avid helped me get my new loan approval started before my old loan was completed – they helped me through the entire process.
I'm a working mom with three kids and not a lot of time, so I'm delighted it's easy to manage my account. My account manager helped me set up Auto Pay and even made sure the payment is pulled on the day I get paid every month. Now I have one less thing to worry about.
I changed jobs, which meant my pay date no longer worked with my payment due date. I called Avid to see if they could help, and not only did they get everything in sync, but I now know I have an account manager I can directly call to discuss any concerns.
Put simply, we take An Interest in People™. In fact, it's a standard we hold ourselves to every day. We may be account experts, but we put people first, and we specialize in working with people who have complicated credit histories. Success is sweetest when it benefits all parties involved.
Most lenders rely on automated formulas to convert your credit history into grades and numbers—all without a real person taking a look at your application. We choose not to compartmentalize. We think your history is more than a formula, so we'll personally work with you. Our experts have helped thousands of people with imperfect credit find ways to start rebuilding their lives.
You're a person who has a story worth understanding. And if you've had bumps in the road that affected your credit history, we get it. We work with it all the time, and we'll work with you—person to person.
Every borrower gets a personal representative to help navigate the twists and turns of borrowing and repayment. Need advice or want to know what the fine print means? Just give your rep a call.
This may be our business, but it's really all about you. The types of accounts we offer are specifically geared to help you make a new start in a manageable way. Because buying a car is a great way to make a new beginning.
You have customers, we have answers. Just as your auto expertise helps you guide buyers to just the right vehicle, our account experts make sure borrowers get financing that'll work for them.
Financing For Fresh StartsAvid Acceptance is founded on a common philosophy—putting people first. We’ve found that when we take exceptional care of our customers, partners, and colleagues, success will follow. Call, email, fax, or write to chat about your questions or comments.
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